Stephensons teams up with PushON to modernize eCommerce.
- The fifth-generation business aims to expand its digital footprint.
- Emphasis is on technology integration and customer experience.
- PushON selected for their expertise and aligned values.
- The partnership expects to drive future growth and innovation.
Stephensons, a longstanding family-run catering supplier, is entering a new digital era with the help of Manchester-based eCommerce specialist, PushON. Recognizing the importance of keeping up with modern technological advancements, Stephensons is shifting from traditional catalog sales to a more integrated online platform. This strategic move is expected to improve service offerings to their diverse clientele, which includes bars, restaurants, and event venues.
The collaboration between Stephensons and PushON focuses on enhancing the company’s digital presence, allowing them to serve a broader range of customers more efficiently. By improving technology integration and customer experience, the partnership plans to refine marketing insights, ultimately leading to an enhanced service experience.
Brad Duncan, the Customer Experience Director at Stephensons, emphasized the deliberate process in choosing PushON, noting the importance of a partner that understood their legacy and customer service commitment. He stated, “Choosing PushON as our eCommerce partner was a thorough and deliberate process. We needed a team that understood our legacy, our commitment to customer service, and our ambition for the future. PushON’s proactive approach and technical expertise made them the clear choice for us.”
Sam Rutley, Managing Director at PushON, expressed excitement about the collaboration, highlighting the alignment in values between the two companies. Rutley remarked, “We are incredibly excited to work with Stephensons. Their dedication to quality and customer service aligns perfectly with our values. We are committed to delivering a robust eCommerce platform that not only meets their current needs but also sets them up for future growth and innovation.”
This strategic partnership between Stephensons and PushON is poised to enhance the catering supplier’s digital capabilities and customer service.
