Virgin Media O2 is progressing towards sustainability with a new headquarters in Manchester, integrating net-zero carbon features.
- With the Wythenshawe lease ending in 2026, the company evaluated area properties for a new location.
- Island, a net-zero development by HBD and Greater Manchester Pensions Fund, was selected as the new HQ.
- The new office will house multi-skilled customer service teams and offers an array of amenities.
- The announcement marks a continued commitment to Manchester, following major relocations across the UK.
Virgin Media O2 is making strides in its sustainability goals by announcing a new headquarters in central Manchester, designed with net-zero carbon features. This move is part of the company’s strategic plan as its current lease in Wythenshawe approaches expiration in early 2026. After conducting a comprehensive review of feasible property options within a 10-mile radius of central Manchester, Virgin Media O2 selected Island for its state-of-the-art facilities and alignment with the company’s flexible working policies.
Island, developed by HBD and the Greater Manchester Pensions Fund, was the preferred choice due to its strong environmental credentials and the extensive in-building amenities it offers. Employees will benefit from excellent transport links and modern facilities, including cycling storage, shower facilities, and a rooftop terrace. These features are complemented by 12,500 square feet of communal space dedicated to food and drink options, reflecting the company’s commitment to improving employee experience and attracting future talent.
The relocation of Virgin Media O2’s multi-skilled customer service teams to Island will bring about a centralization of bespoke and specialist support services, covering areas such as sales, customer retention, service issues, bereavement support, and telecare services. This move further amplifies Virgin Media O2’s dedication to support and innovation.
Island targets an Excellent BREEAM Sustainable Building Certification, showcasing its innovative strategies and cutting-edge green technologies. Features such as centralized air handling units, demand-controlled CO2 sensors, solar panels, energy consumption data displays, efficient lifts, and LED lighting make Island a beacon of sustainability.
Virgin Media O2 will ensure clear communication and support for employees making the transition from Wythenshawe. Patricia Cobian, the company’s Chief Financial Officer, emphasized the investment in Manchester as a commitment to maintaining a significant presence within the city’s dynamic technology sector. She noted the vibrant environment and comprehensive amenities at Island as key factors in the decision-making process.
This initiative follows other significant moves by Virgin Media O2, including setting up new headquarters in Paddington and Lanarkshire post-merger. The consistent expansion of their office presence underlines a commitment to innovation and environmental responsibility.
This strategic investment not only underscores Virgin Media O2’s dedication to sustainability and employee experience, but also its long-term investment in Manchester.
