A recent study highlights the growing challenges for HR professionals, exacerbated by insufficient training and support from employers.
- The role of middle managers, especially in HR, has expanded significantly, as 54% report additional responsibilities beyond their initial job descriptions.
- A notable 71% of HR professionals lack the necessary training to manage new responsibilities, posing risks to the organizational structure.
- The increasing complexity of HR tasks now demands greater emotional intelligence, hybrid working adaptability, and a nuanced understanding of neurodiversity.
- Industry experts emphasize the urgent need for upskilling and internal training to support HR managers in their evolving roles.
The contemporary workplace is witnessing a significant transformation in the role of HR professionals, particularly those in mid-level managerial positions. According to recent data from recruiter Michael Page, 54% of managers are taking on roles outside their original job scope, a notable increase compared to 35% among assistant levels and 28% in leadership. This expansion of duties is particularly pronounced in the HR sector, where professionals report a broadening scope of responsibilities.
The increased responsibilities are not only quantitative but also qualitative. HR managers today face a landscape that requires them to develop and employ emotional intelligence as an essential attribute. As noted by 26% of HR professionals surveyed, this emotional acuity is vital given the modern complexities of team management, diversity, and inclusion.
Hybrid working models have further complicated the managerial process. With 23% of HR professionals acknowledging this complexity, the shift to flexible work arrangements necessitates a reevaluation of management strategies to ensure effective communication and oversight across diverse work environments.
In addition to hybrid work, the rising importance of neurodiversity requires HR managers to adopt sensitive and informed approaches. This has been recognized by another 23% of respondents who noted the growing prevalence and necessity for understanding neurodiversity in the workplace.
Despite these increasing demands, an overwhelming 71% of HR practitioners report a lack of adequate training and support from their employers. This deficit is concerning, as it may lead to managerial errors that can ripple through an organization, potentially increasing turnover if junior employees become dissatisfied with their management.
Industry leaders stress the importance of upskilling and providing comprehensive in-house training to equip HR managers with the necessary tools to succeed. As Doug Rode, Managing Director at Michael Page, asserts, HR professionals are at the forefront of business success and must be prepared for the dynamic and evolving challenges of their roles.
Effective HR management relies on employers providing adequate training and support, essential for navigating the evolving demands of the industry.
