Workplace ghosting, mirroring trends in personal relationships, is emerging as a significant issue in remote work settings.
- Research from Finland highlights a growing concern of online ghosting among remote workers, affecting workplace dynamics.
- Dr. Jenni Kantola’s research identifies communication overload as a key factor behind workplace ghosting in remote environments.
- Technology, while facilitating connectivity, also contributes to challenges in maintaining consistent workplace communication.
- The phenomenon of ghosting at work poses questions about professional respect and clarity in remote communications.
Remote work environments are witnessing an increasing trend of ghosting, a term largely recognized in the context of personal relationships, where individuals cut off communication without explanation. This behavior is extending into professional settings, raising concerns about its impact on workplace relationships and productivity.
In Finland, Dr. Jenni Kantola of Jyväskylä University School of Business and Economics has delved into this emerging issue. Her research indicates that, although technology offers opportunities for constant connectivity and flexible work arrangements, it simultaneously leads to communication overload. Workers are overwhelmed by an incessant flow of messages and emails, prompting some to limit interactions with colleagues to manage their workload effectively.
The decision by some employees to restrict their communication can be perceived negatively by their peers. It may come across as disrespectful or confusing, undermining team collaboration and mutual respect, which are vital in maintaining a harmonious remote working environment.
This important research was presented at the 38th annual conference of the British Academy of Management, held at Nottingham Trent University. The event gathered experts from around the globe to discuss various management-related issues, with over 1,000 presentations and several workshops aimed at fostering academic and professional growth in the field of management sciences.
The growing issue of workplace ghosting necessitates a reevaluation of communication strategies in remote work settings.
