Aldi is concluding its click-and-collect service to maintain competitive pricing for its customers. The service will cease on August 18, marking the end of a four-year period. This strategic decision is part of Aldi’s focus on operational efficiency. Aldi has previously stopped certain delivery options for similar reasons. The company is investing heavily in physical store expansion.
On August 18, Aldi will offer its click-and-collect service for the last time, as reported by The Grocer. This decision aligns with the discounter’s strategy to provide customers with high-quality products at the lowest possible prices. The termination of this service will allow Aldi to concentrate on operating more efficient stores, which is fundamental to its low-cost business model.
Aldi has already ceased home delivery of ‘Specialbuys,’ as well as wine and spirits, earlier this year, stating that such moves are essential for managing costs. The company’s spokesperson emphasized their commitment to running the most efficient supermarket business in Britain, which necessitates focusing on core store operations rather than online services.
The transition away from online services does not hinder Aldi’s growth ambitions. In July, the company revealed plans for substantial brick-and-mortar expansion, particularly in the London area. The goal is to open four new stores by the end of 2024, marking a step towards its broader target of 100 new locations across the city. This expansion is part of a £550 million investment strategy to increase the company’s footprint to 1,500 stores across the UK.
Aldi remains committed to low prices and efficient business operations as it shifts focus from online services to physical store growth.