Marks & Spencer is undertaking a significant recruitment initiative for the festive season, aiming to hire over 11,000 customer assistants across its UK stores. This represents an increase of 1,000 positions compared to last year.
- The recruitment window begins on 9 October, with new staff joining from mid-November and flexible work arrangements available.
- The roles include assisting with the delivery of M&S’s Christmas food to order service, launched on 24 September.
- Sacha Berendji, M&S operations director, highlights the importance of store colleagues in creating a magical Christmas experience for customers.
- Numerous employees begin their careers with M&S during the festive season and may progress to management roles.
In a strategic move to enhance its workforce for the bustling Christmas season, Marks & Spencer has announced its intent to recruit over 11,000 new customer assistants in the UK. This recruitment push surpasses last year’s effort by an additional 1,000 positions, reflecting the retailer’s commitment to meeting increased customer demand.
The recruitment process is set to commence on 9 October, with the incorporation of new employees starting mid-November. M&S is offering a variety of start dates, roles, and flexible working patterns, presenting a valuable opportunity for those seeking versatility in their employment.
These new customer assistants will contribute significantly to M&S’s operations, particularly by facilitating the Christmas food to order service that was launched on 24 September. The service is pivotal during the holiday season, ensuring that customers receive their festive culinary orders seamlessly.
Sacha Berendji, the operations director at M&S, expressed appreciation for the role of store colleagues in delivering a memorable Christmas to customers. “Our fantastic store colleagues play such a big part in delivering the magic of M&S at Christmas to our customers,” Berendji remarked.
Moreover, the festive season serves as a gateway for many employees beginning their careers at M&S. Post-Christmas, several employees are offered opportunities to advance to the ‘stepping into team manager’ program, fostering career growth within the company.
M&S’s recruitment drive not only supports its festive operations but also offers career development opportunities for its employees.
