Ocado Retail’s latest financial performance indicates a promising outlook, with sales significantly increasing.
- In the recent quarter, Ocado saw a 15.5% increase in sales, reaching £658 million, highlighting sustained growth.
- The average weekly orders have climbed by 14.7%, underlining the firm’s expanding customer base.
- Active customer numbers have risen by 10.3%, reflecting enhanced customer acquisition strategies.
- Ocado updates its annual sales forecast from single-digit to anticipated double-digit growth, signaling confidence.
Ocado Retail, in partnership with M&S, has reported robust sales figures for the first three quarters, prompting a positive revision of its annual sales forecast. The online retailer achieved a 15.5% jump in sales, amounting to £658 million over 13 weeks ending September 1st. This surge is attributed to Ocado’s focus on offering ‘unbeatable choice, unrivalled service, and reassuringly good value.’
The company’s average weekly orders have soared by 14.7% to 437,000, indicating a growing customer engagement. Such an increase in orders reflects not only the more extensive customer base Ocado has captured but also the frequency with which clients are utilizing the service.
Furthermore, there has been a notable 10.3% increase in active customers, totaling 1.06 million. This growth illustrates Ocado’s effective customer retention and acquisition strategies, emphasizing its ability to attract and retain customers in a competitive market.
These achievements have led Ocado to revise its full-year sales expectations from mid-to-high single-digit growth to a low double-digit percentage. This forecast adjustment underscores the company’s strategic success and its optimistic view on sustaining this upward trajectory.
Hannah Gibson, Ocado Retail’s Chief Executive, reinforced this outlook by stating their commitment to their strategic goals, which include expanding product offerings and improving service quality and value. She expressed enthusiasm about Ocado’s progress and the potential for further advancement, driven by initiatives like the introduction of more M&S food items and better delivery options.
Ocado’s upward revision in sales forecast reflects its strong market performance and strategic execution.