H&M plans to shut down its Edinburgh call center by year-end, impacting 150 workers.The closure is driven by market competition, evolving customer behaviors, and operational expenses.Affected…
Browsing: customer behavior
H&M has announced the closure of its Edinburgh call center with a job loss of 150 employees anticipated by year’s end.Employees were informed in August about…
The John Lewis Partnership has launched an innovative platform aimed at transforming brand interactions with customers.Developed with Dunnhumby, this tool leverages AI to enhance data analytics…
Tesco Mobile has reported a financial loss despite achieving over £1 billion in sales, revealing key challenges facing the company.The joint venture between Tesco and Virgin…