Jon Lane, CEO of Passenger, shares key strategies for success in fashion retail.Lane highlights the importance of adaptability in the rapidly evolving market.Understanding consumer needs is…
Browsing: customer engagement
Poundland has introduced its new rewards app, a strategic move to enhance customer value through a £20 million investment.The app is now available nationwide, offering customers…
Selfridges has partnered with adtech firm Criteo to introduce sponsored products on its website, enhancing its retail media strategy.The two-year partnership aims to provide a personalized…
Ocado has upwardly adjusted its full-year sales expectations owing to significant growth in the third quarter.Retail sales surged by 15.5% to £658m, demonstrating the company’s robust…
Ocado Retail’s latest financial performance indicates a promising outlook, with sales significantly increasing.In the recent quarter, Ocado saw a 15.5% increase in sales, reaching £658 million,…
Scamp & Dude, a B Corp certified womenswear brand, unveils its largest store yet in Manchester’s St Ann’s Square, enhancing its physical retail footprint.This new Manchester…
John Lewis’s relaunch of the ‘Never Knowingly Undersold’ pledge sparks significant customer interest, according to new boss Peter Ruis.The price match promise, previously dropped in 2022,…
Womenswear brand Sosandar has launched its first store, marking a significant shift from online to brick-and-mortar retail. Located on Bond Street, Chelmsford, the store opened on…