Ocado Retail’s latest financial performance indicates a promising outlook, with sales significantly increasing.In the recent quarter, Ocado saw a 15.5% increase in sales, reaching £658 million,…
Browsing: customer engagement
Scamp & Dude, a B Corp certified womenswear brand, unveils its largest store yet in Manchester’s St Ann’s Square, enhancing its physical retail footprint.This new Manchester…
John Lewis’s relaunch of the ‘Never Knowingly Undersold’ pledge sparks significant customer interest, according to new boss Peter Ruis.The price match promise, previously dropped in 2022,…
Womenswear brand Sosandar has launched its first store, marking a significant shift from online to brick-and-mortar retail. Located on Bond Street, Chelmsford, the store opened on…
In a recent discussion, Tian Su of Zalando shared innovative strategies to boost online customer engagement.Emphasizing the power of AI, Su discussed how it can transform…
JD Sports Fashion’s renovated store at London’s Westfield Stratford City emerges as a top performer in turnover and footfall.This significant achievement positions the store as a…
Zalando is revolutionizing online retail with AI-driven tools to enhance customer experience.With 50 million customers across 25 markets, Zalando leverages feedback to refine its services.Zalando Assistant…
AI chatbots have become a substantial part of customer service interactions in the UK.A survey indicates one-third of UK adults used AI chatbots in the past…
Meta’s new social media app ‘Threads’ rapidly reached 10 million users within seven hours, showcasing potential for small businesses.Threads provides a fresh platform for increasing brand…