As UK residents increasingly order food for home delivery, concerns regarding hygiene are growing.Consumer demand for food delivery continues to increase, but so do expectations for…
Browsing: customer experience
Me & Em has opened its first official flagship store in London’s Marylebone Village, marking a significant milestone for the luxury womenswear brand.Spanning 3,826 sq ft,…
Discover how a Liverpool travel tech company is revolutionizing the customer experience for the UK’s largest independent travel agent.A bespoke app by digitaltravel.io brings travel management…
Jamie Oliver is set to open a cookery school at John Lewis’s revamped Oxford Street store, marking a significant addition to the retailer’s offerings.The school will…
Marks & Spencer is transforming customer convenience by integrating self-checkout tills into fitting rooms.The move will directly eliminate the necessity to queue twice – once for…
M&S is enhancing customer shopping experiences by introducing self-checkouts in changing rooms, reducing the need to queue twice.The initiative is planned to cover over 100 stores…
John Lewis announces an £800m investment to enhance its stores, affirming the importance of physical locations with digital integration.The flagship store on Oxford Street sees major…
Asda makes strategic leadership changes to bolster its recovery plan and strengthen its market position.Laura Lepley from Morrisons and Mark Henry from M&S join Asda as…
Sainsbury’s is embarking on a significant shift in its checkout experience with the introduction of larger self-service checkouts equipped with conveyor belts.These new hybrid checkouts aim…
Sainsbury’s unveils its ‘Next Level’ strategy at the Cobham Lab store, aiming to revolutionize customer shopping experiences in the UK.The strategy focuses on expanding food product…