River Island, a prominent fashion retailer, has reported significant financial losses, attributed to several market and operational challenges faced in 2023.The company experienced a pre-tax loss…
Browsing: customer experience
Fenwick has opened its largest beauty hall in Newcastle, setting a new benchmark outside of London.The expansive 26,000 sq ft space features two enlarged atriums and…
N Brown Group reports an uptick in profits despite a decline in revenue, signaling a positive turn for the company.Turnover has decreased, yet profitability has improved…
Logistics is emerging as the critical element for achieving success in the evolving retail landscape.Retailers face mounting pressures from heightened customer expectations, including demands for swift…
Gousto has made a strategic appointment to elevate its customer experience by hiring Murray Lambell, former head of eBay UK.Lambell joins Gousto as Chief Customer Officer,…
Umar Kamani, the founder of Pretty Little Thing, has announced significant updates to the brand’s website following his return earlier this month.Model size height will be…
Asda is focusing on updating IT systems in smaller stores during the busy Christmas period.This strategy is part of Asda’s broader Project Future initiative aimed at…
Dune London has unveiled a larger store at Lakeside Shopping Centre.The relocation increases the store’s size by almost a third.A new retail format featuring a media…
In an impressive performance, American Golf has successfully increased its sales and market share, despite unfavorable weather conditions impacting play.The retailer reported a significant 1.8% rise…
Morrisons has unified its online grocery apps into a single, enhanced platform, streamlining user experience across the UK.The previous dual-app system divided users based on regional…