Marks & Spencer has announced a price freeze on its school uniforms for the fourth consecutive year, providing relief to families as they prepare for the…
Browsing: customer service
The recent survey by the Department for Science, Innovation and Technology highlights the growing concern of Artificial Intelligence (AI) potentially taking over jobs. 45% of UK…
AI chatbots have become a substantial part of customer service interactions in the UK.A survey indicates one-third of UK adults used AI chatbots in the past…
In a world dominated by digital communication, the importance of human interaction in customer service is reaffirmed by new research.Emerging research highlights that 35% of small…
Rising customer abuse is pushing nearly half of customer service staff to consider quitting their jobs, according to recent findings.A survey by the Institute of Customer…
In the modern business landscape, smartphones are indispensable tools, serving functions beyond communication.A significant portion of businesses are utilizing mobile apps to enhance service and boost…