Browsing: Selfridges-style

John Lewis is reshaping its workforce, impacting 153 roles to enhance customer experiences.The roles being cut represent about 1% of John Lewis Partnership’s workforce.Redundancies are expected…

Peter Ruis is spearheading a transformative initiative at John Lewis to enhance customer service by increasing staff presence, adopting a ‘Selfridges-style’ approach.The strategy involves negotiating lower…